We want you to love what you wear! If your purchase isn’t quite right, you can request an exchange quickly and easily through WhatsApp or Email.
🔁 Exchange Process
To initiate an exchange, simply contact us within 72 hours of delivery with the following details:
- Order ID
- Product Name
- Size/Variant you want in exchange
- Reason for exchange
- Clear images of the product
- Proper Order opening video
📱 Via WhatsApp
Send your exchange request to us on WhatsApp:
👉 +91 73729 02693
📧 Via Email
Email us your request at:
👉 support@kgtrends.com
⚠️ Important Guidelines
- The product must be unused, unworn, and in original packaging
- Exchange is subject to stock availability
- Reverse pickup or self-shipping details will be shared after approval
- Shipping charges 300 may apply depending on the case
⏱️ Processing Time
Once your request is approved, the exchange process typically takes 24 to 48 hours.
💬 Need Help?
If you have any questions, feel free to reach out to us anytime via WhatsApp or Email — we’re happy to assist you!
